Social Media Pitfalls

As a follow up to our case studies on crisis management, it’s now time to turn to media and communications.

An Ugly Crisis : Case Studies Part 2

A CEO who buckles under a crisis takes the whole company along for the ride. An unfortunate example of getting the tone and approach wrong comes from the BP Deepwater Horizon oil spill and crisis.

Richard Howell

General Manager, Corporate Safety, Cathay Pacific Airways Limited

Steve’s key strengths included the ability to see things from many different perspectives, offer sensible and relevant advice by calling on a vast amount of previous experience gained in numerous roles over many years. In short, Steve comes highly recommended and I would be very happy for anyone to contact me if you need any further information or clarification.